Leading hospitality technology company opens the third market to meet emerging demand for its reservation sales and marketing platform
BEND, OR and RENO, NV (October 5, 2016) – Fueled by a fast-paced growth trajectory, NAVIS, the nation’s leading reservation sales and marketing platform for the hospitality industry, today announced its expansion into Reno, Nevada with plans to hire 57 new Reservation Sales and Service Associates (RSSA). This launch marks the company’s continued expansion in the southwest region to complement their HQ in Bend, Oregon, and East Coast Office in Orlando, Florida.
NAVIS is the #1 provider of reservation sales and marketing solutions to hotels, resorts and vacation rental management companies in North America. The primary role of the RSSA is to contribute to the growth and profitability of the enterprise by delivering high-performance sales and quality personal attention through booking guest reservations on behalf of NAVIS clients, including some of the country’s biggest golf resorts, beachfront vacation rentals, ski resorts and more. This is done through a passionate delivery of world-class customer service and outstanding knowledge of the specific properties they will be supporting.
“NAVIS is excited to be creating a new team of professional Reservations Sales and Services Associates,” explains Jim Helmich, the company’s VP of Human Resources. “The RSSA roles are not just sales, and not just contact center agents. Rather, they are a combination of sales and customer service positions. As a result, these flexible, home-based positions have a wide scope of duties. No two days are the same and callers are happy to talk with the agents because they are helping them plan their dream vacation.”
NAVIS was recently named on the 2016 “Top 100 Companies” list by the Orlando Sentinel and earned a “Top Workplace” in Oregon award from The Oregonian for four years running. With more than 300 employees and 32,991 SQ feet of office space, the fast-growing company was built on the foundation of a stable, supportive and nurturing company culture that delivers success for its clients, and strives to have a positive impact on local communities, while creating an enjoyable and rewarding environment.
According to the company’s CEO, Kyle Buehner, NAVIS selected Reno because of its central location, business-friendly environment, and well-educated workforce. “We couldn’t be happier to be expanding our footprint in the southwest and to have that market be the Reno / Sparks, Nevada area. In addition to hiring outstanding talent in new markets across the country, our strategy includes continuing to invest in cutting-edge innovation that delivers unparalleled client experiences. By leveraging advanced technology, real transparency, and exceptional customer service, NAVIS is truly redefining the hotel and vacation rental sales and marketing process for our clients.”
If you or someone you know lives in the Reno area and are interested in being part of the award-winning NAVIS family, you can view more details about becoming a Reservation Sales and Service Associate with NAVIS here. To view all available career opportunities at NAVIS, visit the main careers page.