The Hospitality Industry Technology Exposition & Conference (HITEC) offers a unique combination of top-notch hospitality technology education, led by industry peers and experts, along with an unparalleled trade show featuring the latest products and services. With over 300 exhibitors, three co-located conferences, and four days of non-stop hospitality education, choosing what to do at HITEC requires a strategic master plan. Never fear, we know there’s no space on your to-do list for a HITEC planning session, so we’ve done the work for you. For hoteliers who want to leave HITEC with the tools and know-how to increase profits in the next year, our money is on these can’t-miss events:
Monday, June 20
8:00 a.m. Boot Camp: Digital Strategy
Why? Because developing a strategy is only half the battle. This boot camp covers how to deliver on your strategy, across multiple guest touch points—where the rubber meets the road.
11:30 a.m. Key Issues for SAAS Agreements
Why? Because technology shouldn’t cost you money, it should make you money. For further reading, check out our checklist of questions to ask any technology provider you’re considering.
4:30 p.m. Opening Keynote: Making Data More Human
Why? Because at the end of the day, big data tells us nothing without consideration of the human component and the unique stories the data contains.
6:30 – 9:00 p.m. Opening Party: Generations Hall
Why? Because a party full of smart hospitality professionals is always a good idea.
Tuesday, June 21
8:30-10 a.m. Keynote: Entrepreneurial Fire: Think and Act Like a Startup
Why? Because everyone can use nimble, creative thinking to continually improve at “startup speed.”
10:00 a.m. – 4:00 p.m. Visit the exhibitor hall and check out tutorials throughout the day.
Visit NAVIS at booth #539.
Why? Because you can get a sneak peek of the upcoming tech stack changes and calculate just how much your existing hotel demand could be worth… and how much of that revenue you’re actually capturing. Try out the Competitive Edge Calculator now then come chat with us on how we got that number, and how you can capture it. You can also schedule some time at the show with one of our Hospitality Consultants.
4:00 p.m. Super Session: WOW Factor! Want your guests to return? WOW them!
Why? Because wowing guests is the quickest way to ultra-profitable repeat guests.
8:00 pm – 11:00 p.m. VIP Party Hosted by NAVIS, Flip.to, Social Tables, & Lanyon
Invitation-only party on Bourbon Street—complete with cocktails and alligator appetizers.
To request an invitation, contact firstname.lastname@example.org.
Why? Because we really know how to throw a party!
Wednesday, June 22
8:30 a.m. Super Session: Embracing Innovation
Why? Because the buyer’s journey and expectations will continue to evolve, and as hoteliers we must be organizationally and technologically prepared… before the competition is.
10:00 a.m. – 3:00 p.m. Cover any Exhibitor Hall territory you missed yesterday then kick back and refresh at the NAVIS booth with a glass of local NOLA kombucha from Big Easy Bucha.
2:30 p.m. Evolution of Guest Experience
Why? Because you need to know what guests expect in order to exceed their expectations. We’re excited to hear from hoteliers around the industry on the trends they’re seeing and how they’re meeting these expectations on property.
4:00 p.m. IT Operational vs. Capital Spending
Why? Because technology options are becoming more complex and generally don’t fit in a standard budget category anymore. Allocating technology appropriately affects the bottom line.
Thursday, June 23
9:00 – 10:30 a.m. Super Session: Opposites Attract: Bridging Generational Divides
Why? Because the better we understand each generation, the better we can meet their expectations—and plan for the next.
2:30 p.m. Closing Keynote: Viral Business
Why? Because branding is evolving and it’s past time to embrace experiential marketing. We’re eagerly awaiting Johnny Earle’s take on making this scalable and sustainable for hospitality.
You will head back to the office with more information than you know what to do with, but that’s a good thing! We hope this schedule will inspire you to check out new strategies and technologies to grow performance and profit in the coming year.