Revenue Management

This stream only shows content related to revenue management.

  • Goodbye Compression, Hello Competition: How to be Competitive in a Post-Compression Hotel World

    Goodbye Compression, Hello Competition: How to be Competitive in a Post-Compression Hotel World

    The basic principle of supply and demand has given all hoteliers, flagged and independent alike, some great opportunities to take advantage of compression in the past year, particularly since...

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  • Crystal Mountain Case Study

    Crystal Mountain Case Study

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  • Creating a Revenue Management Culture

    Creating a Revenue Management Culture

    “Eventually, everything connects – people, ideas, objects. The quality of the connections is the key to the quality per se.” Charles Eames A Common Hospitality Situation Crystal Mountain Resort, a...

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  • The Achilles Heel of Growing Hospitality Companies:  Multi-Channel Lead Management

    The Achilles Heel of Growing Hospitality Companies: Multi-Channel Lead Management

    “The NAVIS tracking and lead management system has been very beneficial for our business… We are able to pull data very easily and follow up with potential guests that didn’t book on first (or...

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  • The Hum of a Well-Oiled Machine: The Benefits of Integrated Sales & Marketing Teams

    The Hum of a Well-Oiled Machine: The Benefits of Integrated Sales & Marketing Teams

    The rise of new revenue management practices in the past two decades has brought substantial shifts in the way the hospitality industry handles rates and inventory. Despite bringing revenue gains...

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  • Outside In: What An Observer Sees As The Five Most Overlooked Opportunities in Lodging Sales

    Outside In: What An Observer Sees As The Five Most Overlooked Opportunities in Lodging Sales

    Cross-cultural psychologists have studied Westerners and their strong tendency to view the world inside out, with themselves at the center, as opposed to outside in, with the lens of an observer....

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  • Revenue Management: Profitability Starts Here

    Revenue Management: Profitability Starts Here

    By Pam Carder, NAVIS Revenue Management Strategist, CRME Historically, reservation sales, marketing, and revenue management have operated in functional silos. Three staffers working in different...

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  • Vacation Rental Trends in 2016

    Vacation Rental Trends in 2016

    Vacation rental managers (VRM’s) are in a uniquely challenging position going into 2016—a position with the potential for great success. An explosive market means VRM’s must scramble to take...

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  • Top 5 Hotel Trends in 2016 and How You Can Capitalize on Them

    Top 5 Hotel Trends in 2016 and How You Can Capitalize on Them

    Marriott is purchasing Starwood, Expedia is buying HomeAway, Priceline has an exclusive agreement with TripAdvisor Instant Booking, and Google has made clear its intentions to expand and improve...

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  • Profitability Strategy #5: 5 Must-Have Tactics to Beat the Competition

    Profitability Strategy #5: 5 Must-Have Tactics to Beat the Competition

    There is no denying that traveler demand has grown—in fact, it is anticipated to double in the next 20 years alongside population growth (Forbes). However, the increased volume of travelers only...

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  • Profitability Strategy #4: Employ Actionable Analytics Then Act

    Profitability Strategy #4: Employ Actionable Analytics Then Act

    For vacation rentals, the volume of available data is matched only by the variety sources providing that data, including: third-party and listing site data individual home data collective...

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  • Profitability Strategy #3: Improving Guest Service While Increasing Reservations

    Profitability Strategy #3: Improving Guest Service While Increasing Reservations

    From 2014 to 2015, Narrowcast captured over 8 million vacation rental calls, equating to over 38 million minutes of dialogue with guests. That’s an average of 4.75 minutes per call. A comparable...

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  • Profitability Strategy #2: Build Loyalty to Increase Repeat Guests

    Profitability Strategy #2: Build Loyalty to Increase Repeat Guests

    Guest loyalty has become synonymous with programs, but genuine guest allegiance does not arise from programs with their complex points systems and rules. True loyalty arises from a relationship;...

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  • Profitability Strategy #1: Maximize the Value of Vacation Rental Leads

    Profitability Strategy #1: Maximize the Value of Vacation Rental Leads

    French writer Émile Zola once said, “If I cannot overwhelm with my quality, I will overwhelm with my quantity.” So often in hospitality this is the case—the desire for more leads rather than a...

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  • 5 Strategies to Increase Vacation Rental Profitability in 2016

    5 Strategies to Increase Vacation Rental Profitability in 2016

    From 2013 to 2014, vacation home sales rose 57.4% and almost 90% of those are on their way to the rental market right now (Washington Post, HomeAway). As vacation rental management companies...

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